Online question and answer

This page allows online questions to be asked. We, adapt-r, will try to answer your question as soon as possible.

For example, you can ask if your dishwasher fits your (Ikea) kitchen. In this case, please state the number of your dishwasher in the question. All questions are welcome!

30 thoughts on “Online question and answer”

    1. Hi John,

      Thank you for your question. The adapt-r 2.0 is compatible with your Beko dishwasher.

      Kind regards,

      Rob Tangenberg

  1. Hi,
    you write “the installation depth of the adapt-r is 3/4″ (19mm)”.
    Does the ikea behjälplig adapter have the same installation depth or is it more or less.

    1. Hi Simon,
      Thank you for your question. I don’t know the exact thickness off IKEA’s Behalplig. I can’t find this info either. In my memory the thickness is about 1.3″ (3,3cm). About 3/4″(ca 18mm) thickness for the baseplate and another 5/8″ (ca15mm) for the sliding system.
      So to answer the question: The thickness of the Adapt-r 2.0 system is less then the Behjalplig system.

      Kind regards,

      Rob Tangenberg

    1. Hi Robert,

      The adapt-r 2.0 will fit on normal and on slimline dishwashers. Adapt-r is compatible with all IKEA doors. Attention point with the BODBYN kitchen door is that you have to pay attention to not drill holes in the thinner part of the door.
      As you can see in this photo, you cannot use 1 “C” and 1 “B” hole. This has no further effect.
      Please let me know if you have further questions.
      Drilling template on BOBDYN door

      Kind regards,

      Rob Tangenberg

  2. hi Rob,
    we would like to use adapt-r for Bosch dishwasher (SMV58L60EU) and Bodbyn ikea doors, does it fit? And what is multi door connect? Do we need it?
    Thanks in advance.

    1. Hi Henriett,

      I ‘m sorry for my late reply. The adapt-r will work in you situation and I saw that your package is allready on its way. Many thanks for that.
      The other answer:
      The connect-r is a piece which maybe needed when you want to have multiple drawer fronts on your dishwasher. I saw you did not ordered an connect-r. In case you have multiple drawer fronts please contact me (

      Kind regards,

      Rob Tangenberg

  3. Hi I have a new Metod kitchen and new Hotpoint LSTF8M126 slimline 45cm dishwasher.
    Do I have to order a special 45cm adapt-r or do they fit all widths?
    Andrew Y Sheffield

  4. Hi

    Confused over the depth. 19mm does this mean in total the dish washer will have 19mm adapt r and then the door front thickness as well so would need to be set back that much?

    1. Hi Matt,

      Thank you for your question. I will try to make it more clear. The total thickness of the system is 19mm. This means that, in a normal situation, the frontside of the dishwasher is “in line” with the kitchen cabinets. When you mount the adapt-r this way, the frontside of the dishwasher door sticks 19mm. So when you set back your dishwasher 19mm, the frontside will be inline with the rest of the cabinets.
      I hope that it is more clear to you. If not, please let me know!

      Kind regards,

      Rob Tangenberg

  5. Hi, you keep mentioning Ikea and their tall doors. Is this just as useful for non ikea dishwasher in a non ikea kitchen with 71cm doors?
    I would very much prefer to not have to cut the kickboard and I only have about 25mm of space to push the dishwasher back further.

    1. Hello Pavel,

      Thank you. The adapt-r will work on all kitchens. 90% of our users are having IKEA kithens… 10% are other kitchens. Sometimes they want the adapt-r because they don’t want to cut the kickboard, others have such a tall kitchendoor that they have to use the adapt-r.

      In your case the adapt-r will make sure you dont have to cut your kickboard.

      Kind regards,

      Rob Tangenberg

  6. Hi,
    Interested in this adapter however my NEFF dishwasher opens out into a tight space, to which another unit is in-front of it. The old IKEA adapter (which constantly breaks, hence my interest in this solution ) would just about clear (within about 5mm before hitting a cupboard) but from studying the installation video – your adaptor appears to slide the door up considerably.

    Using this Adapt-r how much clearance would I need to allow between the dishwasher when fully open and the unit. ?

    1. Hi Luke,
      This ‘slide-open’ distance depends on your specific situation.
      In our installation manual we have given 3 points to mount the pivot point. These are universal working pivot points. In fact there are as much pivot heights as types of dishwashers. If the door wil open with the Behjalplig system then the door will also open with the adapt-r. I can help you determine the pivot height before you place an order.
      Please let me know if you need help.

      You can send me an email at

      Kind regards,

      Rob Tangenberg

  7. Hi.

    I have this system already and it installed really well, I am happy…. but

    On the sliding part where the dishwasher door attaches to the kitchen door, I’m finding that it’s grinding! Surely that’s not right, I used the Allen key bolt with the alley threaded tube, as I said it’s grinding as if it does not fit? I was expecting a smooth opening action! Have I done something wrong!


    1. Hi Andy,

      Are you using the metal bushes or the Nylon bushes?
      The metal bushes can be replaced by the self-locking bolt in combination with the Nylon bushes.
      So it looks this way:
      Adapt-r Nylon Bush
      If you don’t have the Nylon bush anymore I can send you them.

      Kind regards,

      Rob Tangenberg

  8. Rob thanks for replying, using the metal! I don’t remember having any nylon bushes, mind you when your building a kitchen everything merged into one.
    If you could send me some that would be fantastic.


  9. Thank you
    I have a Miele G6660SCVI.
    I note there is a special adapt r for Miele. (See detail below).

    Should I buy this instead?

    Thank you


    Sent from my iPhone

    On 13 Oct 2017, at 08:51, Sales @ adapt-r wrote:

    Thank you for your order
    Your order has been received and is now being processed. Your order details are shown below for your reference:

    Order #779
    Product Quantity Price
    Dishwasher sliding hinge 1 £79.90
    Subtotal: £79.90
    Shipping: UK Free (Incl. Track & Trace)
    Payment method: PayPal Express Checkout
    Total: £79.90 (includes £13.87 VAT)
    Customer details | | |
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  10. Hello Rob

    I am mounting my dishwasher on a 140mm plinth so the front panel will effectively reach to the bottom of the dishwasher feet. Will the adapt-r system work with a door the reaches to the floor (top of plinth) on a Bosch or Miele dishwasher?

    1. Hi Colin,

      That is no problem. It will take max. 5mm between door and plinth to open de door. The Adapt-r Premium is compatible with Bosch and Miele (60cm) dishwashers. The Easy is not compatible with Miele dishwashers.

      Kind regards,

      Rob Tangenberg

  11. Hi Rob. We are fitting a Metod IKEA Kitchen, and wondering how to fit the Vorxtopp door. We have the VAGLIG system from Ikea. Is this needed in addition to your Adapt-r system. I have just purchased it. We are fitting a BOSCH SMV46MX00G. Thank you

    1. Hi Roger,

      The adapt-r Easy has anything in it to mount multiple drawer fronts on your dishwasher. The Vaglig is not needed.

      We have shipped your order today.

      Kind regards,

      Rob Tangenberg

  12. I am having trouble installing the system. In step 5 of the instructions, there is a picture of a screw or something, that goes through a hole in the mounting bracket that gets screwed onto the dishwasher door. It looks as though it should help adjust the trim, when the door is mounted.
    This screw (2- one for each side), or whatever it is, is either missing from my package, or the hole in the bracket is too small, or a combination of these factors. Please help!

    1. Hi Jay, this part is needed to adjust the height. It seems that you received a package without these parts. Last week we accidentally shipped some Basics without these parts. I will make sure you will get them as soon as possible. I am very sorry for this inconvenience. Kind regards, Rob Tangenberg

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